Senin, 02 Mei 2011

Organizational Memory

Controversies In OM
  • Can organizations be said to have memories, or is OM essentially anthropomorphism?
  • What is the relationship between the research fields of OM and KM?
  • Does OM reside in the minds of individual organizational members, or elsewhere?Is OM appropriately modeled in terms of static storage bins, or should it be treated as a dynamic socially constructed process?
  • How are OM systems operationalized?
  • Is OM functional or dysfunctional in terms of organizational performance and effectiveness?
Learning in a Knowledge Environment

  • Learning and development are essential activities in a knowledge-intensive community
  • Knowledge workers innovate and adapt as they explore and integrate new knowledge and experiences
  • Social, intellectual and technical capital need to be nurtured and valued across the community
  • Training: learning processes guided by an expert
  • Learning: changes in skills, knowledge and abilities which influence how people think and operate in the future
  • Development: ongoing process of growth and change which occurs as new influences are encountered
  • Competencies: areas of knowledge and skills which contribute to job-related behaviours
  • Capabilities: the range of skills and competencies which enable the individualto meet the challenges associated with performing complex work roles
Learning approaches
  • There is no single best learning approach
  • Different methods suit different purposes
  • Individuals may learn best through different approaches
  • Different forms of learning need different support approaches
  • Organisations need to provide opportunities which reflect these different needs

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